Comments on: Ten IT Concepts That Non-IT People Don't Get

By: Joe

Joe — Fri, 23 Jul 2010 14:53:52 +0000

I didn’t get a chance to read all the comments, but one thing that annoys me is when people refer to the computer itself as the “CPU”.

By: omg

omg — Mon, 12 Jul 2010 07:47:03 +0000

For some reason everyone I’ve spoken with that owns a Dell computer was somehow brainwashed into thinking that they had to buy a Dell printer, Dell monitor, etc.

By: Anthony (Abev)

Anthony (Abev) — Fri, 09 Jul 2010 13:24:58 +0000

My favorite more recent one was when a user was having trouble with a keyboard and they swapped it for another. Trying to troubleshoot over the phone I asked, “Is the keyboard USB?”. “No”, she replied, “It’s a Dell.”

By: richer

richer — Sat, 03 Jul 2010 12:19:35 +0000

That’s why i lov mac !! =)

By: jomz

jomz — Thu, 01 Jul 2010 08:30:13 +0000

i hate when people call flashdisks/drives as USB.

By: Amy

Amy — Fri, 04 Jun 2010 16:08:56 +0000

“You’re a geek so should know how my program” (even if this program is a Chinese tax calculator).

So yeah, regular people think that if you work in IT you’re a walking IT encyclopedia with answers to anything related to the computer, from the email service from their company to the tax forms they must capture, obviously passing by the fact you must know how to build websites.

By: Dropboxer

Dropboxer — Mon, 29 Mar 2010 07:28:14 +0000

“I’ve found that solutions like Dropbox are much more palatable – while all the home computers might not be switched on, the internet connection almost always is. The networking in this case is transparent – the user doesn’t have to do a thing – and the files are magically up-to-date on all their computers.”

I agree 100%. Dropbox ftw!

“My internet is broken!”
clientcopia lol

By: EvilPrime

EvilPrime — Fri, 26 Mar 2010 18:49:40 +0000

THE worst is when you’re trying to get an old AOL user (this happens to me with older family members) to stop using AOL. And when you ask them why they are paying $20 a month for AOL when they are already paying $40 a month for their broadband connection they say “Well I need it for my email”.

Ughh…

Not only do you not need the AOL application for your email (they don’t understand that they can go to aol.com and check their mail from there). But when you cancel your AOL account, you get to keep your email address. There’s no reason to NOT cancel your AOL account.

By: c-g

c-g — Fri, 26 Mar 2010 17:03:39 +0000

“You’re a geek so should know how my program” (even if this program is a Chinese tax calculator).

By: holliman

holliman — Fri, 26 Mar 2010 16:06:32 +0000

As a storage administrator I am still amazed at the number of educated people who still grapple with the difference between disk storage and memory. Too many times I have been contacted by a user who claims that they “need more memory” when, in actuality, they need more disk storage.